Excellent Customer Service: What does it look like to you?

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yellow sign saying customer service ahead with a blue sky background.

Many people have different ideas about what excellent customer service means to them. We'd like to know what it means to you! The City is developing a customer service policy to help ensure the consistent delivery of customer service throughout the organization. Your input will directly inform that policy.

The survey will be open until June 15, 2020. Key outcomes will be shared as soon as possible after the survey closes.

The survey phase is now CLOSED. Thank you to everyone who participated.

Many people have different ideas about what excellent customer service means to them. We'd like to know what it means to you! The City is developing a customer service policy to help ensure the consistent delivery of customer service throughout the organization. Your input will directly inform that policy.

The survey will be open until June 15, 2020. Key outcomes will be shared as soon as possible after the survey closes.

The survey phase is now CLOSED. Thank you to everyone who participated.

  • What we heard you say

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    about 2 months ago

    The Customer Service Survey has concluded and we are working on compiling your responses.

    Stay tuned for more!